1. Imprint, 2. Disclaimer and 3. Privacy Policy (GDPR or General Data Protection Regulation)

 

1. Imprint

Gláucia Maria de Queiroz
Königstr. 91
53115 Bonn
Phone: ++ 49 (0) 228/90918471

email: dialog (@) interkulturelles-training.eu, info (@) the-language-web.de, or info @ interkulturelle-psychotherapie.eu

Tax identification number according to § 27 a sales tax law: DE 231701635

Responsible for content according to § 55 Sect. 2 RStV: Gláucia Maria de Queiroz (address as above)

2. Disclaimer

Liability for content

The contents of our pages were created with great care. However, we can not assume any liability for the accuracy, completeness and timeliness of the content. As a service provider we are responsible according to § 7 Sect.1 TMG for own contents on these sides according to the general laws. According to §§ 8 to 10 TMG, however, we as a service provider are not obliged to monitor transmitted or stored third-party content or to investigate circumstances that indicate an illegal activity. Obligations to remove or block the use of information under general law remain unaffected. A liability in this regard, however, is only possible from the date of knowledge of a specific infringement. Upon notification of appropriate violations, we will remove this content immediately.

Liability for links

Our offer contains links to external websites of third parties on whose contents we have no influence. Therefore, we can not assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, a permanent content control of the linked pages is not reasonable without concrete evidence of an infringement. Upon notification of violations, we will remove such links immediately.

Copyright


The content and works on these pages created by the site operators are subject to German copyright law. The photos used are own photos, as well as in a few cases photos of the company Getty Images, for which licenses or rights of use were acquired the duplication, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. As far as the contents on this side were not created by the operator, the copyrights of third parties are considered. If you should still be aware of a copyright infringement, we ask for a note. Upon notification of violations, we will remove such content immediately.

Unauthorized advertising

The use of contact data published in the context of the imprint obligation by third parties for sending unsolicited advertising and information materials is hereby expressly excluded. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

3. Privacy Policy

This Privacy Policy clarifies the nature, scope and purpose of the processing of personal data (hereinafter referred to as "Data") within our online offering and the related websites, features and content, as well as external online presence, e.g. our social media profiles on. (hereinafter collectively referred to as "online offer." In terms of terminology used, such as "processing" or "controller", we refer to the definitions in article 4 of the General Data Protection Regulation (GDPR).

We are committed to safeguarding the privacy of our website visitors and service users. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users or clients; in other words, where we determine the purposes and means of the processing of that personal data. We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can contact us by e-mail directly. In this policy, "we", "us" and "our" refer to Mrs. Gláucia Maria de Queiroz.

Responsible

Gláucia Maria de Queiroz, Königstraße 91, Germany

E-mail: info @ interkulturelle-psychotherapie.eu

Types of processed data

 · Account data (e.g., names, addresses).

· Contact information (e.g., e-mail, phone numbers).

· Content data (e.g., text input, photographs, videos).

· Usage data (e.g., websites visited, interest in content, access times).

· Meta / communication data (e.g., device information, IP addresses).

Purpose of processing

· Providing the online offer, its functions and contents.

· Answering contact requests and communicating with users.

· Safety measures.

· Reach Measurement / Marketing

 Used terms

"Personal data" means any information relating to an identified or identifiable natural person (hereinafter the "data subject"); a natural person is considered to be identifiable, directly or indirectly, in particular may be identified by association with an identifier such as a name, an identification number, location data, an on-line identifier (e.g., cookie), or one or more particular features that express the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person. "Processing" means any process performed with or without the aid of automated procedures or any such process associated with personal data. The term goes far and includes virtually every handling of data. "Responsible person" means the natural or legal person, public authority, body or body that decides, alone or in concert with others, on the purposes and means of processing personal data. Relevant legal bases in accordance with Art. 13 GDPR, we inform you about the legal basis of our data processing. Unless the legal basis in the data protection declaration is mentioned, the following applies: The legal basis for obtaining consent is Article 6 (1) lit. a and Art. 7 GDPR, the legal basis for the processing for the performance of our services and the execution of contractual measures as well as the response to inquiries is Art. 6 (1) lit. b GDPR, the legal basis for processing in order to fulfil our legal obligations is Art. 6 (1) lit. c GDPR, and the legal basis for processing in order to safeguard our legitimate interests is Article 6 (1) lit. f GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR as legal basis.

Security measures

We ask you to inform yourself regularly about the content of our privacy policy. We will adjust the privacy policy as soon as the changes to the data processing we make require it. We will notify you as soon as the changes require your participation (e.g. consent) or other individual notification. Collaboration with processors and third parties If, in the course of our processing, we disclose data to other persons and companies (contract processors or third parties), transmit them to them or otherwise grant access to the data, this is done only on the basis of a legal permit (e.g. if a transmission the data to third parties, as to payment service providers, in accordance with Article 6 paragraph 1 letter b GDPR is required to fulfil the contract), you have consented to a legal obligation or based on our legitimate interests (e.g. the use of webhosts , etc.). If we commission third parties to process data based on a so-called "contract processing contract", this is done based on Art. 28 GDPR.

Transfers to Third Countries

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if it is used in the context of third party services or disclosure or transmission of data to third parties only if it is to fulfil our (pre) contractual obligations, based on your consent, based on a legal obligation or based on our legitimate interests. Subject to legal or contractual permissions, we process or have the data processed in a third country only in the presence of the special conditions of Art. 44 et seq. GDPR. That the processing is e.g. based on specific guarantees, such as the officially recognized level of data protection (e.g. for the US through the "Privacy Shield") or the observance of officially recognized special contractual obligations (so-called "standard contractual clauses")

Rights of data subjects

You have the right to require a confirmation as to whether the data in question are being processed and for information about this data and for further information and copying of the data in accordance with Article 15 of the GDPR in accordance with Art. 17 GDPR, they have the right to demand that the relevant data be deleted without delay, or, alternatively, to require a restriction of the processing of data in accordance with Art. 18 GDPR. You have the right to ask for it Data which you have provided to us in accordance with Art. 20 GDPR and to request their transmission to other persons responsible. You have according to Art. 77 GDPR the right to submit consents in accordance with Art. Revoke Art. 7 para. 3 GDPR with effect for the future

Right to object

You can object to the future processing of your data in accordance with Art. 21 GDPR at any time. The objection may be made against processing for direct marketing purposes.

Cookies and right of objection in direct advertising

"Cookies" are small files that are stored on users' computers. Different information can be stored within the cookies. A cookie is primarily used to store the information about a user (or the device on which the cookie is stored) during or after his visit to an online offer. Temporary cookies, or "session cookies" or "transient cookies", are cookies that are deleted after a user leaves an online service and closes his browser. In such a cookie, e.g. the contents of a shopping cart are stored in an online store or a login jam. The term "permanent" or "persistent" refers to cookies that remain stored even after the browser has been closed. Thus, e.g. the login status will be saved if users visit it after several days. Likewise, in such a cookie the interests of the users can be stored, which are used for range measurement or marketing purposes. A "third-party cookie" refers to cookies that are offered by providers other than the person who manages the online offer (otherwise, if it is only their cookies, this is called "first-party cookies"). We can use temporary and permanent cookies and clarify this in the context of our privacy policy. If users do not want cookies stored on their computer, they will be asked to disable the option in their browser's system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer. A general contradiction to the use of cookies used for online marketing purposes can be found in a variety of services, especially in the case of tracking, via the US website http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/ be explained. Furthermore, the storage of cookies can be achieved by switching them off in the settings of the browser. Please note that it may not be possible to use all features of this online offer.

Deletion of data

The data processed by us are deleted or limited in their processing in accordance with Art. 17 and 18 GDPR. Unless explicitly stated in this privacy policy, the data stored by us are deleted as soon as they are no longer required for their purpose and the deletion does not conflict with any statutory storage requirements. Unless the data is deleted because it is required for other and legitimate purposes, its processing will be restricted. That The data is blocked and not processed for other purposes. This applies, for example for data that must be kept for commercial or tax reasons. According to legal requirements in Germany, the storage takes place for 10 years according to §§ 147 Sect. 1 AO, 257 Sect. 1 Nr. 1 and 4, Sect. 4 HGB (books, records, management reports, accounting documents, trading books, relevant for taxation Documents, etc.) and 6 years in accordance with § 257 (1) no. 2 and 3, para. 4 HGB (commercial letters). According to legal regulations in Austria the storage takes place especially for 7 years according to § 132 paragraph 1 BAO (accounting documents, receipts / invoices, accounts, receipts, business papers, statement of income and expenses, etc.), for 22 years in connection with real estate and for 10 years in the case of documents relating to electronically supplied services, telecommunications, broadcasting and television services provided to non-entrepreneurs in EU Member States and for which the Mini-One-Stop-Shop (MOSS) is used.

Hosting

The hosting services we use are designed to provide the following services: infrastructure and platform services, computing capacity, storage and database services, security and technical maintenance services we use to operate this online service. Here we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this online offer based on our calculations interests in an efficient and secure provision of this online offer acc. Art. 6 para. 1 lit. f GDPR, Art. 28 GDPR (conclusion of contract, processing contract).

Therapeutic Services, Training and Coaching

We process the data of our clients and interested parties and other clients or contractual partners (uniformly referred to as "clients") in accordance with Art. 6 para. 1 lit. b) GDPR to provide you with our contractual or pre-contractual services. The data processed, the nature, scope and purpose and necessity of their processing are determined by the underlying contractual relationship. The processed data basically include account and usage data of the clients (e.g. name, address, etc.), as well as the contact data (e.g. e-mail address, telephone, etc.), the contract data (e.g. services used, Fees, names of contact persons, etc.) and payment details (eg. bank details, payment history, etc.). We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interest, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our services against risks.

GDPR expressly consent of the clients and process the special categories of data otherwise for health care purposes based on Art. 9 (2) (h). GDPR, § 22 Sect. 1 Nr. 1

Federal Data Protection Act.

To the extent necessary for the fulfilment of the contract or as required by law, we disclose or transmit the data of clients in the context of communication with other professionals, required for the performance of the contract, or third parties typically involved, such as third parties. Billing agencies or comparable service providers, provided that this is in line with the provision of our services in accordance with Art. Art. 6 para. 1 lit b. GDPR serves, legally according to Art. 6 para. 1 lit

GDPR is prescribed to our interests or those of clients in an efficient and cost-effective health care as legitimate interest according to Art. 6 para. 1 lit. F. GDPR serves or Art. 6 (1) lit.

GDPR is necessary to protect the vital interests of clients or any other natural person, or in the context of consent in accordance with. Art. 6 para. 1 lit. a., Art. 7 GDPR.

The data is deleted if the data for the fulfilment of contractual or legal duties of care and handling of any warranty and similar obligations is no longer required, with the necessity of preserving the data every three years is checked; otherwise the statutory storage obligations apply.

Contact

When contacting us (for example, by contact form, e-mail, telephone or via social media), the information of the user to process the contact request and their processing acc. Art. 6 para. 1 lit. b) GDPR processed. User information can be stored in a Customer Relationship Management System ("CRM System") or comparable request organization. We delete the requests, if they are no longer required. We check the necessity every two years; Furthermore, the statutory archiving obligations apply. Online presence in social media We maintain online presence within social networks and platforms in order to communicate with customers, prospects and users active there and to inform them about our services. When calling the respective networks and platforms, the terms and conditions and the data processing guidelines apply to their respective operators. Unless otherwise stated in our Privacy Policy, we process users' data as long as they communicate with us within social networks and platforms, e.g. Write posts on our online presence or send us messages. Integration of Services and Third-Party Content Within our online offer based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) lit. GDPR), we offer content or service offers from third parties to provide their content and services, such as include videos or fonts (collectively referred to as "content"). This always presupposes that the third-party providers of this content perceive the IP address of the users, since they could not send the content to their browser without the IP address. The IP address is therefore required for the presentation of this content. We endeavour to use only content whose respective providers use the IP address solely for the delivery of the content. Further, so-called pixel tags (invisible graphics, also referred to as "web beacons") may also be used for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include, but is not limited to, technical information about the browser and operating system, referring web pages, visit time, and other information regarding the use of our online offer. Google Maps We include maps from the Google Maps service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The processed data may include users IP addresses and location data, but these are not collected without their consent (usually as part of the settings of their mobile devices). The data can be processed in the USA. Privacy Policy: https://www.google.com/policies/privacy/, opt-out: https://adssettings.google.com/authenticated.

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